Everything you need to know for a smooth ride!
Get Ready to Ride with NYC Ferry Service operated by Hornblower
Everything you need to know for a smooth ride
HOW TO GET STARTED
How to get started
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Download the NYC Feery App from the App Store or Google Play store.
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Log in, or create an account if you are a new user.
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You’re ready to go! Welcome to the NYC Ferry app experience.
HOW TO BUY TICKET(S)
How to buy a ticket(s)
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Tap the “Buy Tickets” button on the home screen or in the menu.
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Add the tickets you would like to purchase to your cart and proceed to checkoout.
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Select or add your desired payment method.
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Tap the “Purchase Ticket” button.
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Your tickets will be added to your account and can be accessed anytime by tapping “Use-tickets” on the home screen or menu.
HOW TO ACTIVATE A TICKET(S)
How to activate a ticket(s)
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Tap the “Use Tickets” button on the home screen or in the menu.
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Select the tickets you would like to activate.
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Tap “Use Ticket” button to activate your tickets. NYC Ferry tickets are valid for 120 minutes after activation.
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When you’re ready to board, present your activated ticket to an NYC Ferry deckhand.
HOW TO CHECK FERRY SCHEDULES
How to Check Ferry Schedules
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Tap the “Schedules” button on the home screen or in the menu.
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Select which NYC Ferry location you would like to view.
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If you’d like to search for a specific route, use the route filters at the top of the schedule page.
HOW TO PLAN YOUR JOURNEY
How to Plan Your Journey
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Tap “Search destination” on the home screen.
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Enter an origin point and a destination.
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Select a trip to see the further details and directions.
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Choose a trip to see details.
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HOW TO CHECK NYC FERRY ANNOUNCEMENTS
How to Check NYC Ferry Announcements
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NYC Ferry announcements that affect service will be posted within the app.
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General announcements will be located on the first page of “Schedules”.
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Route-specific announcements will be located on the schedule pages for stops on the affected route.
HOW TO SUBSCRIBE TO PUSH NOTIFICATIONS
How to Subscribe to Push Notifications
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During installation, allow the NYC Ferry App to send you push notifications.
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Open the menu, then select “Notifications”.
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Use the toggles to subscribe to specific route alerts and general notifications.