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NYC Ferry App Guide

How Does It Work?

Everything you need to know for a smooth ride!
Get Ready to Ride with NYC Ferry Service operated by Hornblower
Everything you need to know for a smooth ride
HOW TO GET STARTED

How to get started

  • 01

    Download the NYC Feery App from the App Store or Google Play store.

  • 02

    Log in, or create an account if you are a new user.

  • 03

    You’re ready to go! Welcome to the NYC Ferry app experience.

HOW TO BUY TICKET(S)

How to buy a ticket(s)

  • 01

    Tap the “Buy Tickets” button on the home screen or in the menu.

  • 02

    Add the tickets you would like to purchase to your cart and proceed to checkoout.

  • 03

    Select or add your desired payment method.

  • 04

    Tap the “Purchase Ticket” button.

  • 05

    Your tickets will be added to your account and can be accessed anytime by tapping “Use-tickets” on the home screen or menu.

HOW TO ACTIVATE A TICKET(S)

How to activate a ticket(s)

  • 01

    Tap the “Use Tickets” button on the home screen or in the menu.

  • 02

    Select the tickets you would like to activate.

  • 03

    Tap “Use Ticket” button to activate your tickets. NYC Ferry tickets are valid for 90 minutes after activation.

  • 04

    When you’re ready to board, present your activated ticket to an NYC Ferry deckhand.

HOW TO CHECK FERRY SCHEDULES

How to Check Ferry Schedules

  • 01

    Tap the “Schedules” button on the home screen or in the menu.

  • 02

    Select which NYC Ferry location you would like to view.

  • 03

    If you’d like to search for a specific route, use the route filters at the top of the schedule page.

HOW TO PLAN YOUR JOURNEY

How to Plan Your Journey

  • 01

    Tap “Search destination” on the home screen.

  • 02

    Enter an origin point and a destination.

  • 03

    Select a trip to see the further details and directions.

  • 04

    Choose a trip to see details.

  • 05

    See details.

HOW TO CHECK NYC FERRY ANNOUNCEMENTS

How to Check NYC Ferry Announcements

  • 01

    NYC Ferry announcements that affect service will be posted within the app.

  • 02

    General announcements will be located on the first page of “Schedules”.

  • 03

    Route-specific announcements will be located on the schedule pages for stops on the affected route.

HOW TO SUBSCRIBE TO PUSH NOTIFICATIONS

How to Subscribe to Push Notifications

  • 01

    During installation, allow the NYC Ferry App to send you push notifications.

  • 02

    Open the menu, then select “Notifications”.

  • 03

    Use the toggles to subscribe to specific route alerts and general notifications.