NYC Ferry App Guide

How Does It Work?

Everything you need to know for a smooth ride!

Get Ready to Ride with NYC Ferry Service operated by Hornblower

Everything you need to know for a smooth ride

HOW TO GET STARTED

How to get started

01

Download the NYC Feery App from the App Store or Google Play store.
02

Log in, or create an account if you are a new user.
03

You’re ready to go! Welcome to the NYC Ferry app experience.

HOW TO BUY TICKET(S)

How to buy a ticket(s)

01

Tap the “Buy Tickets” button on the home screen or in the menu.
02

Add the tickets you would like to purchase to your cart and proceed to checkoout.
03

Select or add your desired payment method.

04

Tap the “Purchase Ticket” button.
05

Your tickets will be added to your account and can be accessed anytime by tapping “Use-tickets” on the home screen or menu.

HOW TO ACTIVATE A TICKET(S)

How to activate a ticket(s)

01

Tap the “Use Tickets” button on the home screen or in the menu.
02

Select the tickets you would like to activate.
03

Tap “Use Ticket” button to activate your tickets. NYC Ferry tickets are valid for 120 minutes after activation.

04

When you’re ready to board, present your activated ticket to an NYC Ferry deckhand.

HOW TO CHECK FERRY SCHEDULES

How to Check Ferry Schedules

01

Tap the “Schedules” button on the home screen or in the menu.
02

Select which NYC Ferry location you would like to view.
03

If you’d like to search for a specific route, use the route filters at the top of the schedule page.

HOW TO PLAN YOUR JOURNEY

How to Plan Your Journey

01

Tap “Search destination” on the home screen.
02

Enter an origin point and a destination.
03

Select a trip to see the further details and directions.

04

Choose a trip to see details.
05

See details.

HOW TO CHECK NYC FERRY ANNOUNCEMENTS

How to Check NYC Ferry Announcements

01

NYC Ferry announcements that affect service will be posted within the app.
02

General announcements will be located on the first page of “Schedules”.
03

Route-specific announcements will be located on the schedule pages for stops on the affected route.

HOW TO SUBSCRIBE TO PUSH NOTIFICATIONS

How to Subscribe to Push Notifications

01

During installation, allow the NYC Ferry App to send you push notifications.
02

Open the menu, then select “Notifications”.
03

Use the toggles to subscribe to specific route alerts and general notifications.

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